Spa Concierge & Guest Experience Lead

Schulte Restaurant Group; Key West, Northern (FL, KY); Hybrid; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Daily pay

Telemedicine

Health insurance options

401(k) with company match

Paid Time Off

Holiday pay

Pet insurance

Employee Assistance Program

Discounts on events

Job summary

Schulte Hospitality Group is seeking an energetic Spa Receptionist to join our team at Pier House Resort in Key West. This part-time role requires greeting guests, managing reservations, answering inquiries, and processing payments with accuracy.

The ideal candidate has strong communication, flexible scheduling, and a friendly, professional demeanor. Benefits include daily pay options, telemedicine, health plans, 401(k) matching, PTO, and more.

Qualifications

• Experience in customer-facing roles, preferably in spa/wac environment.
• High school diploma or equivalent required.
• Familiarity with booking software and POS systems preferred.

Responsibilities

• Greet guests warmly and maintain a welcoming reception area.
• Manage spa reservations and adjust bookings as needed.
• Answer calls and emails about services, pricing, and availability.
• Provide information on treatments, therapists, and policies.
• Process payments and maintain client records in the system.

Skills

Customer service

Communication

Multitasking

Cash handling

Office software

Confidentiality

Flexibility

Education

High school diploma

Tools

Spa booking software

POS systems

Job description

Schulte Hospitality Group is seeking an energetic Spa Receptionist to join our team at Pier House Resort in Key West. This part-time role requires greeting guests, managing reservations, answering inquiries, and processing payments with accuracy.

The ideal candidate has strong communication, flexible scheduling, and a friendly, professional demeanor. Benefits include daily pay options, telemedicine, health plans, 401(k) matching, PTO, and more.