Spa Concierge & Guest Experience Coordinator

Sycuan; El Cajon (CA); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Sycuan is seeking a Spa Coordinator to greet guests, manage appointments, and promote spa services in a luxury environment. You will provide exceptional guest service, handle cash and daily POS tasks, and support retail sales while maintaining a welcoming, professional atmosphere for every guest.

The role involves stocking, inventory upkeep, and facilitating smooth daily spa operations, with emphasis on accuracy, teamwork, and guest satisfaction in a fast-paced setting.

Qualifications

• 1 year of guest service experience.
• 6 months of receptionist experience.
• 6 months of cash handling experience.

Responsibilities

• Greet guests, answer calls, book spa appointments, and assist guests throughout their visit.
• Promote spa services and retail products, and document guest preferences.
• Handle cash transactions, balance drawer, and report discrepancies.
• Stock merchandise, maintain clean spa desk and display areas.
• Provide administrative support and assist with spa promotions.

Skills

Guest service

Cash handling

English communication

Multitasking

Data entry

Professionalism

Team interaction

Time management

Education

High School Diploma or GED

Tools

POS system

Job description

Sycuan is seeking a Spa Coordinator to greet guests, manage appointments, and promote spa services in a luxury environment. You will provide exceptional guest service, handle cash and daily POS tasks, and support retail sales while maintaining a welcoming, professional atmosphere for every guest.

The role involves stocking, inventory upkeep, and facilitating smooth daily spa operations, with emphasis on accuracy, teamwork, and guest satisfaction in a fast-paced setting.