Spa Concierge

The Woodhouse Day Spa - Mukwonago; Town of Mukwonago (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Paid time off

Competitive Pay and Incentive programs

Paid vacations for full time employees

Generous discounts on services

Paid training program

Work in a new facility

Job summary

A leading day spa in the Town of Mukwonago is hiring for a Spa Concierge position, responsible for enhancing the guest experience by providing personalized attention and maintaining a welcoming environment. Ideal candidates will have strong customer service skills, an enthusiastic attitude, and the ability to remember guest preferences. This role offers competitive pay, flexible scheduling, and opportunities for paid training. Join our team to deliver outstanding guest experiences and enjoy generous employee perks.

Qualifications

• Strong customer service skills to enhance guest experience.
• Ability to remember and cater to guest preferences.
• Enthusiastic attitude towards work and guest interactions.

Responsibilities

• Provide personal attention to guests upon arrival.
• Educate guests on the spa experience and amenities.
• Maintain a clean and welcoming environment.

Skills

Customer service skills

Attention to detail

Communication skills

Ability to multitask

Job description

Benefits:

• 401(k) matching
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off

Woodhouse Perks include:

• Competitive Pay and Incentive programs
• Paid vacations for full time employees
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

We are hiring for Full Time and Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Concierge:

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.