Spa Concierge & Front Desk Pro — Growth & Perks

SPA BY THE SEA at 96707; Kapolei (HI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Energetic environment

Discounted services

Job summary

SPA BY THE SEA in Kapolei, HI is seeking a friendly receptionist/concierge to be the welcoming first contact for guests. You will greet guests, answer calls, schedule appointments, and help maintain a clean, inviting environment while delivering outstanding customer service.

Ideal candidates have strong communication, computer skills, and the ability to multitask in a luxury spa setting. Previous guest service experience is preferred and a positive attitude is a must.

Qualifications

• Two or more years of customer service experience preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multitasking skills.

Responsibilities

• Greet guests as they arrive.
• Answer phone calls and schedule appointments.
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to guests throughout their services.

Skills

Customer service experience

Communication skills

Multitasking

Positive attitude

Computer literacy

Tools

Scheduling software

Job description

SPA BY THE SEA in Kapolei, HI is seeking a friendly receptionist/concierge to be the welcoming first contact for guests. You will greet guests, answer calls, schedule appointments, and help maintain a clean, inviting environment while delivering outstanding customer service.

Ideal candidates have strong communication, computer skills, and the ability to multitask in a luxury spa setting. Previous guest service experience is preferred and a positive attitude is a must.