Wellness Clinic Operations Lead

Massage Envy; D'Iberville (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical insurance

401(k)

Referral bonus

Employee assistance

Flexible schedule

Training

25% off products

Job summary

Massage Envy DIberville is seeking a proactive Location Leader to manage daily operations, lead a caring team, and deliver an exceptional member experience. You will oversee the sales and customer service teams, promote membership growth, and ensure a clean, compliant, and welcoming spa environment.

The role emphasizes strong leadership, commitment to quality, and collaboration with franchise leadership to achieve performance goals.

Responsibilities

• Leading the way to an amazing experience for members and guests by managing daily operations and guiding the sales and customer service team.
• Driving membership and retail sales to move the location forward in wellness journeys.
• Building a high performing team through training, mentorship and performance reviews.
• Ensuring compliance with labor laws and maintaining a clean, safe and therapeutic environment.

Skills

Leadership

Customer service

Job description

Massage Envy DIberville is seeking a proactive Location Leader to manage daily operations, lead a caring team, and deliver an exceptional member experience. You will oversee the sales and customer service teams, promote membership growth, and ensure a clean, compliant, and welcoming spa environment.

The role emphasizes strong leadership, commitment to quality, and collaboration with franchise leadership to achieve performance goals.