Spa Manager - Lead a Caring Team & Drive Growth

Massage Envy; Deerfield Beach (FL); Vor Ort; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Paid Time Off (PTO)

Employee Assistance Program

Employee referral bonus program

Supplemental dental, vision, accident,

hospital medical plans.

Tele-Health for employees and members

Massage Envy Membership with monthly 1

Discount on products

Zusammenfassung

Massage Envy Deerfield Beach is seeking a capable leader to manage day-to-day operations, drive memberships, retail sales, and team performance. You will coach staff, resolve issues, and foster a welcoming culture focused on client wellbeing and a high-quality experience.

The role values relationship-building, professional communication, and strategic growth, with a base plus bonus structure aligned to performance and guest satisfaction.

Qualifikationen

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Aufgaben

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Kenntnisse

Leadership

Sales experience

Team coaching

Relationship building

Communication

Problem solving

Jobbeschreibung

Massage Envy Deerfield Beach is seeking a capable leader to manage day-to-day operations, drive memberships, retail sales, and team performance. You will coach staff, resolve issues, and foster a welcoming culture focused on client wellbeing and a high-quality experience.

The role values relationship-building, professional communication, and strategic growth, with a base plus bonus structure aligned to performance and guest satisfaction.