Spa Clinic Manager — Lead, Coach & Grow Team

Massage Envy; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base pay with bonuses

Company contributed medical insurance

Vision, Dental, Accident, Disability,

401(k) after 6 months

Paid Time Off (PTO)

Employee Referral Bonus Program

Discounted pet insurance through Fetch

Product and service training

Employee Assistance Program

40% off all products

Career advancement

Job summary

Massage Envy in Florida is seeking a natural leader to inspire a team of caring professionals and deliver an exceptional guest experience. You will manage day-to-day operations, drive memberships and retail, supervise deposits, inventory, and ensure compliance while coaching staff.

The role emphasizes growth, customer service, and a positive workplace culture. We offer base pay with bonuses and commissions, company medical insurance for full-time staff, 401(k) after 6 months, PTO, and ongoing

Qualifications

• Management and sales experience in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Natural leader who can build relationships while motivating, coaching and supporting a team.
• Able to have tough conversations professionally and constructively.
• Create a strong workplace culture where employees feel valued, issues are resolved quickly and fairly.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

Team coaching

Relationship building

Job description

Massage Envy in Florida is seeking a natural leader to inspire a team of caring professionals and deliver an exceptional guest experience. You will manage day-to-day operations, drive memberships and retail, supervise deposits, inventory, and ensure compliance while coaching staff.

The role emphasizes growth, customer service, and a positive workplace culture. We offer base pay with bonuses and commissions, company medical insurance for full-time staff, 401(k) after 6 months, PTO, and ongoing