Spa Attendant Male

The Umstead Hotel and Spa; Cary (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Umstead Hotel and Spa is seeking a Spa Locker Room Attendant to greet guests, issue robes and slippers, and provide orientation to locker room facilities and lounges. You will help maintain a pristine spa environment and replenish towels and amenities, while upholding Forbes and Umstead service standards.

Your role supports guest comfort, assists service providers, and participates in departmental trainings to stay current with hotel standards and safety requirements.

Qualifications

• High school diploma or equivalent required.
• One year experience in locker room/facilities operation preferred.
• First Aid and CPR training desired.

Responsibilities

• Greet guests and issue robes, slippers, and a locker.
• Provide orientation of locker room facilities, lounges, and amenities.
• Maintain cleanliness and organization of spa locker room and facilities.
• Replenish guest amenities, towels, and linen.
• Escort guests to lounges for services and respond to guest needs.
• Attend departmental trainings and spa meetings.
• Adhere to Forbes and Umstead service standards.
• Must be able to push/pull 25 lbs.
• Stay updated on department developments.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

The Spa Locker Room Attendant greets each guest into the locker room and provides overview/orientation of the locker room, facilities and lounges. Adheres to and assists in training Forbes and Umstead service standards for new and current concierge.*Pay range includes gratuities and / or service charges.*Welcome and greet each guest and issue robe, slippers, and a locker. Overview/orientation of facilities will be provided to first time visitors.Replenishes guest amenities, products, and towels when necessary.Maintains a presence in the spa facilities, acting as a liaison between service providers and guests.Maintains cleanliness and neatness of the spa and fitness center.Removes all used linen and organizes/stocks clean linen in the locker room and facilities area.Escorts guests to the proper lounge for their services. Check lounges and meditation courtyard frequently to respond to guest needs, ensuring a pleasant visit for each guest.Stays up-dated and becomes well-versed/trained in the latest developments pertinent to your department, the spa, and the hotel.Attends all departmental, spa and property meetings and training sessions.Must be able to push/pull 25 lbs.All other duties as assignedHigh school diploma or the equivalent requiredOne year experience in the operation of the locker room and facilities area helpfulFirst Aid and CPR training desired, but not necessary