Guest-Focused Spa Locker Room Concierge

The Umstead; Cary (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

The Umstead Hotel and Spa in Cary, NC seeks a Spa Locker Room Attendant to warmly welcome guests, issue robes and slippers, and provide orientation to the locker room facilities.

You will maintain cleanliness, replenish amenities, coordinate with spa staff, escort guests to lounges, and stay informed about department developments; a high school diploma and locker room experience are preferred. The role is full-time with opportunities to participate in training and meetings.

Qualifications

• High school diploma or the equivalent required.
• One year experience in the operation of the locker room and facilities area helpful.
• First Aid and CPR training desired, but not necessary.

Responsibilities

• Greet guests and issue robe, slippers, and a locker; provide overview of facilities.
• Replenish guest amenities, products and towels as needed.
• Maintain cleanliness and neatness of the spa and fitness areas.
• Escort guests to lounges for their services and coordinate with staff.
• Stay updated on spa and hotel developments; attend meetings and trainings.

Skills

Customer service

Locker room operations

Education

High school diploma or equivalent

Job description

The Umstead Hotel and Spa in Cary, NC seeks a Spa Locker Room Attendant to warmly welcome guests, issue robes and slippers, and provide orientation to the locker room facilities.

You will maintain cleanliness, replenish amenities, coordinate with spa staff, escort guests to lounges, and stay informed about department developments; a high school diploma and locker room experience are preferred. The role is full-time with opportunities to participate in training and meetings.