Spa Attendant-Part Time

Renaissance Ross Bridge Resort & Spa; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Renaissance Ross Bridge Resort & Spa in Birmingham, AL is seeking a Spa Attendant to ensure exceptional guest service and flawless spa environments. You will welcome guests, escort them to lockers, and maintain the cleanliness and presentation of locker rooms, showers, optional lounges, and pool areas.

Duties include stocking amenities, assisting therapists, and keeping areas well-maintained and stocked. Responsibilities also cover guest safety, proper usage guidance of spa facilities, inventory

Qualifications

• Demonstrated commitment to high cleanliness standards in a spa or hospitality setting.
• Greet guests warmly, escort to locker area, and provide required amenities.
• Explain spa facility usage clearly to guests for comfort and safety.
• Maintain restrooms and showers, replace towels, and clean surfaces after use.
• Assist therapists during treatments to support smooth service delivery.

Responsibilities

• Greet guests and escort them to the locker area and assign lockers.
• Keep locker rooms, lounges, and showers clean and stocked.
• Explain spa facility usage to guests to ensure comfort and safety.
• Assist therapists during spa treatments as needed.
• Stock towels, robes, slippers, toiletries, and beverages in lounges.

Skills

Guest service orientation

Cleanliness standards

Communication

Team collaboration

Tools

Laundry equipment

Job description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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