Spa Attendant

at Marriott; Scottsdale (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

Marriott International is seeking a Spa Attendant to provide guest orientation at arrival, guiding guests to locker rooms, lounges, and treatment areas. You will assist with amenities, escort guests between spaces, and help keep spa areas clean and well-stocked throughout shifts.

The role requires attentiveness to guest needs, professional communication, and adherence to safety and cleanliness standards. A high school diploma or GED is required, with no prior supervisory experience needed.

Qualifications

• High school diploma or GED equivalent required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Provide general spa orientation to guests upon arrival, including location of locker rooms, lounge areas, and hospitality stations.
• Escort guests to and from treatment rooms and ensure their comfort by offering amenities such as water or heated neck pillows.
• Maintain cleanliness of workstations, spa locker rooms, lounges, and treatment rooms; stock supplies as needed.
• Report accidents, injuries, and unsafe conditions to the supervisor and comply with safety policies and procedures.
• Assist with daily housekeeping tasks and ensure proper disposal of trash and used linens.

Education

High school diploma or GED equivalent

Job description

POSITION SUMMARY

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.