Spa Attendant--Full Time

Auburn Marriott Opelika Resort & Spa at Grand National; Birmingham (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Spa Attendant to help create a welcoming, clean, and well-organized spa environment. You will assist guests, support therapists, and ensure towels, robes, slippers, toiletries, and amenities are readily available.

Responsibilities include guiding guests to lockers, maintaining the locker rooms and lounges, and ensuring all spa spaces remain tidy and stocked for a relaxing guest experience.

Qualifications

• Maintain impeccable cleanliness standards throughout the spa facilities.
• Greet and escort guests to locker areas, assign lockers, and provide amenities.
• Explain proper usage of spa facilities to guests for comfort and safety.
• Keep restrooms, showers, and lounges clean and well stocked.

Responsibilities

• Demonstrate strong commitment to cleanliness across the spa.
• Greet guests, escort to locker areas, assign lockers, provide towels, robes, slippers, and toiletries.
• Communicate proper usage of spa facilities to ensure guest comfort and safety.
• Maintain clean, stocked restrooms and showers; replace used towels and mats; wipe down showers after use.
• Assist therapists during treatments as needed to support smooth service delivery.
• Manage inventory of guest supplies in locker rooms and vanity areas.
• Monitor guest appointments and coordinate with teams to ensure timely service.
• Stock and serve beverages and fruits in lounge areas to enhance guest experience.
• Handle laundry processes and dispose of soiled linens per procedures; stock fresh towels.
• Arrange spa areas with items like ice packs and towels to ensure a comfortable environment.

Job description

• Spa
• Full-Time
• Requisition #: SPAAT019483

Description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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