Spa Attendant--Part Time

Auburn Marriott Opelika Resort & Spa at Grand National; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Spa Attendant to provide exceptional guest service and maintain spotless locker rooms and spa spaces. You will greet guests, escort them to locker areas, and ensure towels, robes, slippers, and toiletries are stocked for a relaxing visit.

Responsibilities include supporting therapists, managing supplies, and keeping spa areas clean and organized to ensure a premium guest experience.

Qualifications

• Experience in spa or guest services preferred.
• Ability to greet guests warmly and provide amenities.
• Strong communication and teamwork skills.

Responsibilities

• Greet and escort guests to locker areas and provide amenities.
• Maintain cleanliness of locker rooms, showers, lounges, and pool areas.
• Ensure towels, robes, slippers, and toiletries are stocked and replenished.
• Assist therapists and staff to support smooth service delivery.
• Monitor and replenish supplies; manage locker room inventory.
• Assist with laundering, towel stock, and general spa area setup.

Skills

Guest Service

Hospitality

Communication

Attention to detail

Job description

Description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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