Spa Locker Room Attendant Female PT

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts in Hot Springs, VA, seeks a Spa Attendant to maintain the cleanliness and serenity of the Spa and Fitness Center while delivering outstanding guest service. You will assist guests with locker setup, robes, and sandals, open spa areas, and ensure daily sanitation.

Flexibility to work weekends/holidays and the ability to lift up to 40 pounds are required. Prior spa or hospitality experience is preferred but not essential.

Qualifications

• Must demonstrate guest service orientation and a positive attitude.
• Ability to navigate hotel facilities and provide directions.
• Flexible scheduling including weekends and holidays.
• Basic computer skills for check-in/out processes or room allocation.
• Able to lift 31–40 pounds and perform physical tasks.
• Past spa or hospitality experience preferred but not required.

Responsibilities

• Maintain cleanliness of spa, fitness center, locker rooms and corridors.
• Assist guests with locker setup, robes and sandals, and provide orientations.
• Open/close spa areas (sauna, steam, whirlpool) and ensure daily sanitation.
• Replenish guest amenities and maintain linen supplies in spa areas.
• Monitor lounge areas for guest comfort and maintain equipment.
• Perform mineral soak treatment as required.
• Provide high standards of guest service in line with Omni commitments.

Skills

Guest service

Team player

Under pressure

Flexibility

Basic computer skills

Decision making

Professional demeanor

Physical strength

Availability weekends/holidays

Job description

Overview:

The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.

Responsibilities:

• Consistently demonstrates Omni's associate commitments in delivering the best guest service and spa experience.
• Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways
• Know basic front desk operations: including assisting guests with locker set-up, robes and sandals
• Perform daily general cleaning and minor maintenance tasks in the facility
• Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation
• Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)
• Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary
• Maintain the supplies in the locker rooms i.e. water, razors, Q-tips
• Provide list to Supervisor/Manager when supplies are getting low
• Maintain laundry inventory and keep linens at high levels
• Monitor lounge for guest comfort levels
• Maintain linens in spa dispensary for therapists by folding and stocking of linens
• Maintain bathrooms and restock supplies as needed
• Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.
• Maintain high standards in all guest areas.
• Perform the mineral soak treatment.

Qualifications:

• Knowledge of facility layout and ability to provide directions within the hotel.
• Ability to work under pressure and maintain a positive attitude.
• Maintain friendly, professional, congenial personality.
• Flexibility in regards to scheduling. Responsible and dependable.
• Basic computer knowledge/skills
• Ability to make good decisions.
• Team player.
• Past Experience preferred, but not required.
• Must be able to lift, hold, and carry 31-40 pounds
• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.