Spa Attendant II — Guest Comfort & Spa Operations

Sterling Kohler; Chicago, Northern (IL, KY); Hybrid; USD 16,000 - 25,000; Full time

Job summary

Kohler Co.'s Lincoln Park spa team in Chicago, IL invites a dedicated Spa Attendant II to join onsite operations. You will assist with reception, towel replenishment, and guest comfort across spa areas to ensure a pristine environment and seamless experiences.

Responsibilities include supporting spa technicians, handling linens, and delivering excellent customer service while maintaining facility cleanliness. CPR training may be required; shifts include weekdays and weekends.

Qualifications

• Minimum of high school diploma.
• Prior computer and/or facility maintenance experience helpful.
• Customer service-related experience required.

Responsibilities

• Attend to women’s or men’s Respite Room to maintain order, cleanliness and amenities; replenish towel supply.
• Perform rounds of the facility to ensure neatness and order.
• Attend to the Reception Desk for guest check-in for sandals, robes and lockers.
• Understand basic operations of the RI0 system to share service times and availability with guests.
• Gather used linens and distribute clean linens to storage areas and treatment rooms.
• Assist spa technicians with cleaning of baths between client treatments.
• Support maintenance staff with daily water readings/testing in the Spa Relaxation area.
• Maintain neatness around the Spa Relaxation Pool lounge area.
• Advise Spa Hostess on food and beverage replenishment during the day.
• Assist Group Coordinator with setup tasks for special group requirements.

Skills

Customer service experience

Facility maintenance

Computer familiarity

Education

High school diploma

Job description

Kohler Co.'s Lincoln Park spa team in Chicago, IL invites a dedicated Spa Attendant II to join onsite operations. You will assist with reception, towel replenishment, and guest comfort across spa areas to ensure a pristine environment and seamless experiences.

Responsibilities include supporting spa technicians, handling linens, and delivering excellent customer service while maintaining facility cleanliness. CPR training may be required; shifts include weekdays and weekends.