Spa Attendant I: Elevate Guest Experience

Sterling Kohler; Burr Ridge (IL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k) with company matching

Job summary

Kohler Co. in Burr Ridge, IL is seeking a Spa Attendant I to support hospitality standards and guest service across the spa facility. This onsite role emphasizes cleanliness, guest comfort, and proactive service throughout shifts.

Responsibilities include assisting with spa reception, coordinating towels and linens, and helping spa technicians with routine cleaning and pool area upkeep. Excellent people skills and a friendly, professional demeanor are essential.

Qualifications

• Minimum of high school diploma.
• Prior computer and/or facility maintenance experience helpful.
• Customer service related experience required.

Responsibilities

• Attend to women’s or men’s Respite Room to maintain order, cleanliness and amenities; replenish clean towel supply throughout the facility.
• Perform rounds of the facility to ensure neatness and order.
• Attend to the Reception Desk located in the lower level to accommodate client check-in for sandals, robes and lockers.
• Understand basic RIO system operations for “view-only” purposes, thereby providing communication of service times and availability of services to guests.
• Gather used linens from treatment rooms and assemble for pick-up by The American Club laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
• Assist spa technicians with cleaning of baths between client treatments.
• Support the maintenance staff with daily readings/testing of water in the Spa Relaxation Pool. Maintain neatness and order around the Spa Relaxation Pool lounge area.
• Advise Spa Hosts on food and beverage replenishment during the day.
• Assist Group Coordinator with setup tasks involving special group requirements; e.g., setup of signage and message boards, etc.

Skills

Leadership-Delegation

Communication-Time Management

Organization-Excellent People Skills

Computer Knowledge-High Standard of Cx

Education

High school diploma

Job description

Kohler Co. in Burr Ridge, IL is seeking a Spa Attendant I to support hospitality standards and guest service across the spa facility. This onsite role emphasizes cleanliness, guest comfort, and proactive service throughout shifts.

Responsibilities include assisting with spa reception, coordinating towels and linens, and helping spa technicians with routine cleaning and pool area upkeep. Excellent people skills and a friendly, professional demeanor are essential.