South Atlantic Regional Service Manager — Remote

QuidelOrtho; Memphis (TN); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Employee Assistance Program

Stock Purchase Plan

Paid Time Off

Paid Holidays

Job summary

QuidelOrtho is seeking a Regional Sales Manager for the South Atlantic region. The role leads a field service team providing technical support on clinical lab and transfusion medicine product sales to hospitals to achieve sales goals.

The ideal candidate has 10+ years in field service management, strong leadership, and the ability to drive regional growth. Travel is about 75% with a home-office setup; visa sponsorship is not available.

Qualifications

• BA/BS degree in Business Management, Science or Engineering or equivalent 10 years field service experience.
• 10+ years of direct field environment experience, supporting hardware, software, and/or applications at client sites.
• Proven track record in organizational development and field service management.
• Superior people management and people development skills.
• Experience in Marketing, Service Planning and Administration, Product Management or related areas.
• Advanced listening, verbal, and written communication skills.
• Must stay accessible to customers and teams via company communications.
• Travel approximately 75% of time, including weekends/nights.

Responsibilities

• Directly interacts with customers to evaluate satisfaction with field performance and strengthen relationships.
• Organizes and communicates field issues to ensure feedback is acted on and communicated to divisions.
• Works with local Sales management to integrate Ortho Care with Regional Sales goals.
• Assesses local activities to support regional sales goals and customer growth.
• Manages a team of 10+ Field Engineers and Senior Field Engineers, providing performance feedback and ensuring safety compliance.
• Responsible for hiring, training, and coaching new hires within the region.
• Coordinates resources to deliver service, maintenance, implementations, and training.
• Collaborates with Area Sales Directors to retain and grow business and plan regional strategies.
• Plans and executes regional activities aligned with business objectives.

Skills

Leadership

Sales Management

Field Service

Customer Relationships

People Management

Training & Coaching

Education

BA/BS in Business Management, Science or Engineering

Job description

QuidelOrtho is seeking a Regional Sales Manager for the South Atlantic region. The role leads a field service team providing technical support on clinical lab and transfusion medicine product sales to hospitals to achieve sales goals.

The ideal candidate has 10+ years in field service management, strong leadership, and the ability to drive regional growth. Travel is about 75% with a home-office setup; visa sponsorship is not available.