Regional Service Manager, South Atlantic – Remote Role

QuidelOrtho; Savannah (GA); On-site; USD 110,000 - 135,000; Full time

Job summary

QuidelOrtho is seeking a Regional Sales Manager for the South Atlantic region to lead a field service team and drive sales across hospital accounts. This remote/field role covers North Carolina, South Carolina, East Tennessee and Atlanta, GA, with about 75% travel and a focus on service integration with sales.

The ideal candidate has 10+ years in field service management, strong leadership, and excellent communication.

Qualifications

• BA/BS degree in Business Management, Science or Engineering or equivalent 10 years field service experience.
• 10+ years of direct field environment experience, supporting hardware, software, and/or applications at client sites.
• Proven track record in organizational development and field service management.
• Superior people management and people development skills.
• Marketing, Service Planning and Administration, Product Management or other equivalent experience.
• Advanced listening, verbal, and written communication skills.
• Must stay accessible at all times to customers, direct reports, management and related workgroups, through various company provided communication media (phone, e-mail).
• Travel approximately 75% of time, including weekends/nights.
• This position is not currently eligible for visa sponsorship

Responsibilities

• Directly interacts with customers to evaluate satisfaction with field performance and to help build a stronger relationship between customers and QuidelOrtho.
• Effectively organizes and communicates field issues to be discussed with customers and ensures all feedback is acted on and communicated to the appropriate divisions with QuidelOrtho.
• Works with local Sales management to fully integrate the functions of Ortho Care with Regional Sales goals.
• Assesses, outlines, and communicates the local activities needed to support regional sales goals, focusing on customer retention/growth and teamwork between Sales and Ortho Care.
• Manages a team of approximately 10+ Field Engineers and Senior Field Engineers, providing feedback on performance vs. goals and compliance with company and safety policies.
• Responsible for hiring, training, and coaching new hires within their Region.
• Coordinates the resources to deliver service, periodic maintenance, modifications, implementations, and training of equipment within Area to meet required business objectives.
• Work directly with the Area Sales Directors to retain and grow business and engage in the planning and development of strategies to meet or exceed business objectives.
• Plans and executes regional activities to support divisional and company goals, ensuring that all activities are aligned with the accomplishment of business objectives.
• Work with Learning & Development team to identify and implement initiatives that optimize team productivity, drive bench development, and support organizational talent cross-pollination.
• Perform other work-related duties as assigned.

Skills

People management

Communication skills

Field service management

Customer relationship

Education

BA/BS degree in Business Management or Science or Engineering

10+ years field service experience

Job description

QuidelOrtho is seeking a Regional Sales Manager for the South Atlantic region to lead a field service team and drive sales across hospital accounts. This remote/field role covers North Carolina, South Carolina, East Tennessee and Atlanta, GA, with about 75% travel and a focus on service integration with sales.

The ideal candidate has 10+ years in field service management, strong leadership, and excellent communication.