Solutions Sales Support Engineer

Environmental Comfort; Columbus (OH); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Environmental Comfort, a Columbus-based engineering HVAC solutions provider, seeks an Inside Sales Support Specialist to assist the sales team with project take-offs, pricing, warranty tracking, shipment monitoring, and customer support. The role emphasizes documentation, reporting, and cross-functional coordination within a dynamic office setting.

The position requires strong organizational skills, attention to detail, and effective communication.

Qualifications

• Minimum experience in sales support or related role.
• Bachelor’s degree in engineering, business administration, or related field.
• Strong written and verbal communication skills.

Responsibilities

• Assist with project take-offs using plans and specs.
• Prepare budgetary pricing and provide quotes.
• Maintain warranty tracking and coordinate with manufacturers.
• Monitor shipments and work with logistics partners.
• Provide exceptional customer support and resolve inquiries.
• Document and report on take-offs, pricing, warranties, and shipments.
• Collaborate with sales team and identify process improvements.

Skills

Sales support

Customer service

Organization

Communication

Microsoft 365

Multitasking

Education

Bachelor’s Degree in engineering, business administration, or related field

Tools

MS Excel

CRM software

ERP systems

Job description

Environmental Comfort, a Columbus-based engineering HVAC solutions provider, seeks an Inside Sales Support Specialist to assist the sales team with project take-offs, pricing, warranty tracking, shipment monitoring, and customer support. The role emphasizes documentation, reporting, and cross-functional coordination within a dynamic office setting.

The position requires strong organizational skills, attention to detail, and effective communication.