Solutions Engineering Manager - Cloud Security Leader

Netskope; San Francisco (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Netskope in San Francisco seeks an experienced Solutions Engineering Manager to lead the AMER Enterprise Solutions Engineering team. You will manage a group of Solutions Engineers, act as a working manager, and drive revenue growth through cloud security solutions.

You will recruit, mentor, and train SEs, collaborate with field teams and partners, and maintain relationships with key customers while navigating a fast-paced startup-like environment in a large security vendor.

Qualifications

• 3+ years of leadership in solutions engineering
• 5+ years as a solutions engineer
• Strong communication and presentation skills to execs
• Ethics and integrity in all actions
• Resilience in a fast-paced, changing environment
• Experience building and recruiting high-performance teams
• Knowledge of security products and Netskope roadmap
• Experience selling cloud-based technologies (SaaS, IaaS, PaaS)
• Travel 50-75% within the region
• BS CS/EE or related education

Responsibilities

• Recruit, hire, and on-board new Solutions Engineers into your territory.
• Provide technical and business leadership for the SE organization promoting leadership by example.
• Responsible for training and mentoring new Solutions Engineers on the team and assist with defining periodic SE training curriculum.
• Support field SE team in complex evaluations, troubleshooting, and challenging customer environments.
• Assist Channel team in ensuring Partner SE's are trained and can support Netskope demos, POCs, and evaluations.
• Build maintain relationships with Key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business.
• Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent.
• Conduct ongoing 1:1's with team members to provide constructive feedback and skills development.
• Work cross functionally with support, customer success, product management, engineering, and other organizations to ensure alignment with the field, provide a process and product feedback.
• Provide an escalation point for pre-sales and post-sales technical issues that arise in the territory.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.

Skills

Solutions Engineering Leadership

People Management

Executive Communication

Recruiting Talent

Mentoring & Training

Strategic Partnership

Cloud Security Knowledge

Public Speaking

Travel Availability

Education

BS CS/EE or related

Job description

Netskope in San Francisco seeks an experienced Solutions Engineering Manager to lead the AMER Enterprise Solutions Engineering team. You will manage a group of Solutions Engineers, act as a working manager, and drive revenue growth through cloud security solutions.

You will recruit, mentor, and train SEs, collaborate with field teams and partners, and maintain relationships with key customers while navigating a fast-paced startup-like environment in a large security vendor.