Solutions Engineer - Microsoft 365 Copilot & Agent 365

SHI; Boise (ID); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity

Growth opportunities

Health benefits

Modern facilities

Job summary

SHI is a leading IT solutions provider seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. This customer-facing role advances deployment, security, governance, and operationalization of enterprise AI.

You will assess tenants, enable Copilot and Agent 365, manage licensing and costs, and produce practical recommendations and runbooks for secure, cost-efficient AI adoption at scale.

Qualifications

• 5+ years administering enterprise Microsoft 365 environments.
• Experience supporting Copilot readiness, deployment, governance, or expansion.
• Strong understanding of identity, security, and data governance in Microsoft 365.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Copilot deployments: prerequisite validation, licensing, feature enablement, configuration, rollout, and expansion.
• Help customers evaluate and operationalize Microsoft 365 Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online for oversharing, permissions, and data exposure risks.
• Translate findings into prioritized recommendations, remediation plans, and runbooks.

Skills

Microsoft 365 Administration

Copilot readiness

PowerShell scripting

Security governance

Cost governance

Tenant assessment

Entra ID / Conditional Access

Tools

PowerShell

Microsoft 365 Admin Console

Microsoft Entra

Purview

Job description

SHI is a leading IT solutions provider seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. This customer-facing role advances deployment, security, governance, and operationalization of enterprise AI.

You will assess tenants, enable Copilot and Agent 365, manage licensing and costs, and produce practical recommendations and runbooks for secure, cost-efficient AI adoption at scale.