Solutions Engineer: Microsoft 365 Copilot & Agent 365

SHI; Honolulu (HI); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Growth opportunities

Health and wellness benefits

Technology-enabled workplaces

Job summary

SHI International Corp. seeks a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise on deployment, security, and governance at enterprise scale. You will assess tenant readiness, configure Copilot capabilities, and deliver practical recommendations for secure AI adoption.

The role combines administration, governance, pricing awareness, and customer advisory services, collaborating with SHI licensing specialists to optimize Copilot credits and licensing.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Teams, Exchange Online and Microsoft 365 Apps.
• Experience with Copilot readiness, governance, and cost management.
• Hands-on PowerShell scripting for administration and automation.
• Familiarity with Entra ID, Conditional Access and data governance.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Copilot deployments, including prerequisite validation, licensing, feature enablement, configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online, Outlook, and other apps to identify oversharing and data-exposure risks.
• Analyze Graph, identity, permissions, and information architecture impact on Copilot grounding and security.
• Support Copilot Chat, Cowork, Work IQ, and Copilot Studio governance and deployment.
• Translate findings into prioritized recommendations, remediation plans, and runbooks.

Skills

Microsoft 365 admin

SharePoint Online

OneDrive

Teams

Exchange Online

PowerShell

Entra ID

Conditional Access

Purview DLP

Copilot readiness

Agent Builder

Power Platform

Job description

SHI International Corp. seeks a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise on deployment, security, and governance at enterprise scale. You will assess tenant readiness, configure Copilot capabilities, and deliver practical recommendations for secure AI adoption.

The role combines administration, governance, pricing awareness, and customer advisory services, collaborating with SHI licensing specialists to optimize Copilot credits and licensing.