Solutions Engineer: M365 Copilot & Agent 365

SHI; Hagåtña (GU); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity & Inclusion

Career growth opportunities

Health benefits

Flexible work options

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to serve as a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365 Copilot and Agent 365 capabilities for enterprise AI adoption.

This hands-on role combines Microsoft 365 administration, E7 solution enablement, tenant assessment, data security, agent governance, Copilot cost management, and PowerShell automation to deliver practical

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, and Microsoft 365 Apps.
• Experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Microsoft Graph, identity, permissions, content quality, and information architecture.
• Hands-on PowerShell scripting experience for Microsoft 365 administration and automation.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Copilot deployments, including prerequisite validation, licensing, feature enablement, and rollout support.
• Help customers evaluate and operationalize Microsoft 365 E7, Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online for data-exposure risks and oversharing.
• Analyze how Graph, identity, permissions, and information architecture affect Copilot grounding, security, and response quality.
• Support Copilot Chat, Cowork, and related Copilot experiences.
• Configure and support Microsoft Entra Agent ID, Conditional Access, and lifecycle workflows.
• Implement Purview controls, DLP, retention, auditing, and eDiscovery for AI capabilities.

Skills

Microsoft 365 Admin

SharePoint Online

OneDrive

Microsoft Teams

PowerShell scripting

Copilot readiness & governance

Security & compliance

Cost governance & FinOps

Azure & Defender familiarity

Customer advisory & discovery

Tools

PowerShell

Microsoft Entra ID

Microsoft Purview

Graph API

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to serve as a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365 Copilot and Agent 365 capabilities for enterprise AI adoption.

This hands-on role combines Microsoft 365 administration, E7 solution enablement, tenant assessment, data security, agent governance, Copilot cost management, and PowerShell automation to deliver practical