Remote: Microsoft 365 Copilot & Agent 365 Solutions Engineer

SHI; Augusta (ME); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity & inclusion

Career growth

Health & benefits

Remote-friendly

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying, securing, and governing enterprise AI capabilities.

You will assess tenant readiness, configure Copilot and Agent 365, and deliver practical recommendations for scalable, cost-aware operations. The role emphasizes hands-on administration, collaboration with SHI licensing teams, and customer-facing advisory services to enable enterprise AI adoption with strong

Qualifications

• 5+ years hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Teams, Exchange Online, and Microsoft 365 Apps.
• Practical experience supporting Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Graph, identity, permissions, and information architecture affecting Copilot grounding and security.
• Hands-on PowerShell scripting for Microsoft 365 administration and automation.
• Experience with Microsoft licensing and cost governance related to Copilot and Agent 365.

Responsibilities

• Lead Microsoft 365 Copilot deployments, including prerequisite validation and rollout support.
• Assess tenants across identity, security, compliance, licensing, and data readiness.
• Evaluate and operationalize Microsoft Copilot and Agent 365 for customers.
• Review SharePoint Online, OneDrive, Teams, Exchange Online for data exposure risks.
• Plan governance, cost management, and lifecycle management for Copilot and related tools.
• Develop runbooks and dashboards; translate findings into actionable recommendations.

Skills

Microsoft 365 admin

Copilot readiness/governance

PowerShell scripting

Security & compliance

Customer-facing consulting

Tools

SharePoint Online

OneDrive

Teams

Microsoft Purview

Entra ID

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying, securing, and governing enterprise AI capabilities.

You will assess tenant readiness, configure Copilot and Agent 365, and deliver practical recommendations for scalable, cost-aware operations. The role emphasizes hands-on administration, collaboration with SHI licensing teams, and customer-facing advisory services to enable enterprise AI adoption with strong