Remote Solutions Engineer - 365 Copilot & Agent 365

SHI; Juneau (AK); Remote; USD 150,000 - 200,000; Full time

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying, securing, governing, and expanding enterprise AI capabilities.

The role blends 365 administration, E7 enablement, tenant assessment, data security, cost management, and automation using PowerShell. You will evaluate environments, identify gaps, configure Copilot and Agent 365 features, and craft practical roadmaps for secure, cost-effective AI at scale.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.

Skills

Microsoft 365 administration

PowerShell scripting

Governance

Customer-facing advisory

Tools

SharePoint Online

OneDrive

Microsoft Teams

Exchange Online

Copilot/Agent tools

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying, securing, governing, and expanding enterprise AI capabilities.

The role blends 365 administration, E7 enablement, tenant assessment, data security, cost management, and automation using PowerShell. You will evaluate environments, identify gaps, configure Copilot and Agent 365 features, and craft practical roadmaps for secure, cost-effective AI at scale.