Solutions Engineer - Microsoft 365 Copilot & Agent 365

SHI; Bismarck (ND); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity

Growth opportunities

Health benefits

Modern facilities or remote options

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying and governing enterprise AI capabilities.

You will assess tenants, lead Copilot deployments, configure security and governance, and provide cost-management guidance while collaborating with SHI teams and clients worldwide.

The role emphasizes platform deployment, administration, security, governance, and lifecycle management of Copilot and Agent 365 offerings.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.
• Practical experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Microsoft Graph, identity, permissions, content quality, and information architecture.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.
• Translate technical findings into prioritized recommendations, remediation plans, implementation roadmaps, and operational runbooks.

Skills

Microsoft 365

Copilot

PowerShell

Security

Governance

Data protection

Cost management

Tools

SharePoint Online

OneDrive

Teams

Exchange Online

Purview

Entra ID

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on deploying and governing enterprise AI capabilities.

You will assess tenants, lead Copilot deployments, configure security and governance, and provide cost-management guidance while collaborating with SHI teams and clients worldwide.

The role emphasizes platform deployment, administration, security, governance, and lifecycle management of Copilot and Agent 365 offerings.