Solutions Engineer - IT/DEX for Enterprise

PreSales Collective; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation and bonuses

Flexible PTO and paid holidays

401(k) with employer matching

Comprehensive Health insurance package

Up to 12 weeks of Parental Leave

Life Insurance and Disability coverage

Quarterly teambuilding events and All-

Open door policy

Job summary

TeamViewer, a leading Digital Workplace platform, seeks a technical Pre-Sales professional in Chicago to own IT/DEX domain expertise, deliver tailored demos, and translate technical value to business outcomes. You will lead discovery, design solutions, and guide pilots with cross-functional teams.

Strong communication and C-level engagement are essential. The role involves travel up to 30% and collaboration with Sales, Product, Engineering, and Customer Success to shape innovative solutions and

Qualifications

• Bachelor's degree in CS, IS, or equivalent experience.
• 3+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Experience with enterprise IT environments (endpoint management, remote connectivity, DEX).
• Hands-on experience with APIs, scripting, cloud, virtualization, and security.
• Proven ability to engage C-level stakeholders and translate tech into business value.
• Strong communication, presentation, and documentation skills.
• Willingness to travel up to 30%.

Responsibilities

• Own deep expertise in TeamViewer's IT and DEX portfolio.
• Deliver tailored demos, workshops, and webinars aligned to customer needs.
• Communicate technical and business value to both technical and non-technical audiences.
• Lead discovery to understand customer challenges and objectives.
• Design and present customized solutions leveraging TeamViewer capabilities.
• Develop proposals, SOWs, and technical documentation.
• Lead POV/POC and pilot engagements, providing hands-on guidance.
• Analyze results and deliver actionable recommendations.
• Partner with Sales throughout the sales cycle, including RFx responses.
• Collaborate cross-functionally with Product, Engineering, and Customer Success.
• Stay current on industry trends and contribute feedback to product innovation.

Skills

Enterprise IT environments

APIs & scripting

Cloud & virtualization

C-level engagement

Communication & documentation

Travel up to 30%

Education

Bachelor's degree in Computer Science, Information Systems, or equivalent experience

Tools

RMM, ITSM, Asset Management, Observability

Job description

TeamViewer, a leading Digital Workplace platform, seeks a technical Pre-Sales professional in Chicago to own IT/DEX domain expertise, deliver tailored demos, and translate technical value to business outcomes. You will lead discovery, design solutions, and guide pilots with cross-functional teams.

Strong communication and C-level engagement are essential. The role involves travel up to 30% and collaboration with Sales, Product, Engineering, and Customer Success to shape innovative solutions and