Enterprise Solutions Engineer – Pre-Sales & Demos

TeamViewer; New York (NY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation and bonuses

Flexible PTO and paid holidays

401(k) with employer matching

Health insurance package including 100

Parental Leave (up to 12 weeks)

Life Insurance, Disability coverage

Teambuilding events & All Hands

Open door policy

Diversity & CARE culture

Job summary

TeamViewer in the United States is seeking a technical pre-sales professional to partner with customers on IT and DEX solutions. You will deliver tailored demos, webinars, and workshops while translating technical concepts into clear business value for both technical and executive audiences.

You'll lead discovery, design customized deployments, and collaborate with Product, Engineering, and Customer Success to ensure solutions meet client needs. Travel up to 30% is required.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• 3+ years in technical pre‑sales, solutions engineering, or enterprise IT consulting.
• Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX).
• Experience with SaaS tools (RMM, ITSM, Asset Management, Observability).
• Hands‑on experience with APIs, scripting, cloud, virtualization, and security.
• Proven ability to engage C‑level stakeholders and translate technical concepts into business value.
• Strong communication, presentation, and documentation skills.
• Willingness to travel up to 30%.

Responsibilities

• Own deep expertise in TeamViewer’s IT and DEX portfolio.
• Deliver tailored demos, workshops, and webinars aligned to customer needs.
• Communicate technical and business value to both technical and non-technical audiences.
• Lead discovery to understand customer challenges and objectives.
• Design and present customized solutions leveraging TeamViewer capabilities.
• Develop proposals, SOWs, and technical documentation.
• Lead POV/POC and pilot engagements, providing hands‑on guidance.
• Analyze results and deliver actionable recommendations.
• Partner with Sales throughout the sales cycle, including RFx responses.
• Collaborate cross-functionally with Product, Engineering, and Customer Success.
• Stay current on industry trends and contribute feedback to product innovation.

Skills

C-level engagement

Communication skills

Documentation skills

Saas tools knowledge

Education

Bachelor’s degree in CS/IS or related field

Tools

APIs

Scripting

Cloud

RMM

ITSM

Asset Management

Job description

TeamViewer in the United States is seeking a technical pre-sales professional to partner with customers on IT and DEX solutions. You will deliver tailored demos, webinars, and workshops while translating technical concepts into clear business value for both technical and executive audiences.

You'll lead discovery, design customized deployments, and collaborate with Product, Engineering, and Customer Success to ensure solutions meet client needs. Travel up to 30% is required.