Solutions Engineer - Growth Enabler for SaaS

Intelligems; Seattle (WA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k + match

Flexible PTO

Parental leave

WFH setup stipend

Laptop provided

Team meetups

Job summary

Intelligems is a remote-first company with offices in NYC, Denver, Boston, and Chicago. We seek a Solutions Engineer who will own the technical pre-sale motion and drive expansion after sale.

You’ll collaborate with Sales, Onboarding, and Customer Success to translate customer needs into actionable technical plans and to unlock new revenue opportunities. You’ll combine commercial instincts with strong technical skills to remove blockers, ensure successful implementations, and help customers

Qualifications

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Management role, or a customer-facing technical role with commercial outcomes
• Experience in B2B SaaS, ideally with hands-on implementation or integration work
• Comfortable working across a full customer lifecycle and collaborating with Sales & Customer Success teams
• Familiarity with e-commerce platforms, particularly Shopify
• Nice to haves: experience with A/B testing, pricing tools, or personalization platforms; familiarity with headless commerce architectures or custom Shopify implementations; startup or high-growth experience; preference for Pacific or Mountain time zones

Responsibilities

• Own the technical pre-sale motion in deals with technical complexity
• Lead technical discovery to map customer stack to Intelligems fit
• Remove technical objections to enable launch
• Drive technical expansion post-sale with Onboarding and CS teams
• Translate customer requirements into a concrete technical path and enable revenue growth

Skills

Commercial instincts

Customer facing

Sales collaboration

Tools

Shopify

A/B testing tools

Pricing tools

Headless commerce

Job description

Intelligems is a remote-first company with offices in NYC, Denver, Boston, and Chicago. We seek a Solutions Engineer who will own the technical pre-sale motion and drive expansion after sale.

You’ll collaborate with Sales, Onboarding, and Customer Success to translate customer needs into actionable technical plans and to unlock new revenue opportunities. You’ll combine commercial instincts with strong technical skills to remove blockers, ensure successful implementations, and help customers