Remote Solutions Engineer for E-commerce Growth

SCALIS

San Francisco (CA)

On-site

USD 130,000 - 185,000

Full time

8 hours ago
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Benefits offered by this job

Health insurance
Vision insurance
401(k) matching
Paid time off (PTO)
Paid holidays
Remote work
Professional development
Laptop provided
Team meetups and events
Benefits may vary outside the US

Job summary

Intelligems is hiring a Solutions Engineer to own the technical relationship with customers from first convo to expansion. You’ll partner with Sales, Onboarding, and Customer Success to remove blockers and unlock expansion opportunities, spanning Shopify storefronts, headless architectures, and custom integrations.

Ideal candidates bring 3+ years in solutions engineering or similar, B2B SaaS experience, and comfort guiding customers through technical and business decisions in a remote-first

Qualifications

  • 3+ years in Solutions Engineering or a customer-facing technical role
  • Experience in B2B SaaS with hands-on implementation or integration
  • Familiarity with e-commerce platforms, particularly Shopify
  • Nice to have: experience with A/B testing, pricing tools, or personalization platforms
  • Familiarity with headless commerce architectures or custom Shopify implementations

Responsibilities

  • Own the technical pre-sale motion with Account Executives
  • Lead technical discovery across customer stacks to map fit
  • Remove technical objections and clear launch paths
  • Support Onboarding’s adoption by removing blockers
  • Identify accounts for expansion and translate needs into technical paths

Skills

Solutions engineering
B2B SaaS
Shopify familiarity
Customer-facing
Commercial outcomes

Job description

Intelligems is hiring a Solutions Engineer to own the technical relationship with customers from first convo to expansion. You’ll partner with Sales, Onboarding, and Customer Success to remove blockers and unlock expansion opportunities, spanning Shopify storefronts, headless architectures, and custom integrations.

Ideal candidates bring 3+ years in solutions engineering or similar, B2B SaaS experience, and comfort guiding customers through technical and business decisions in a remote-first

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