Solutions Engineer: AI Platform & Customer Success

People Culture Talent; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

People Culture Talent is seeking a Customer Engineer in San Francisco to support customer relationships from implementation to long-term success. You will design solutions, provide technical consultation, and ensure customer success through proactive engagement.

The ideal candidate has experience in solutions engineering with strong technical foundations in APIs, integrations, and modern software architectures. This role offers a chance to shape collaboration between businesses and AI within a venture-backed tech team.

Qualifications

• Experience in solutions engineering, customer engineering, or technical consulting.
• Strong understanding of APIs, integrations, and modern software architectures.
• Direct experience with technical customers in complex environments.

Responsibilities

• Design, deploy, and optimize customer solutions.
• Provide technical consultation and support.
• Promote customer onboarding and drive adoption.
• Communicate product feedback and insights.
• Resolve technical issues and inquiries.
• Collaborate with cross-functional teams.
• Create documentation for customers and internal teams.

Skills

Solutions engineering

Technical consulting

APIs

Integrations

Clear communication

Problem-solving

Ownership mindset

Tools

Developer tools

Enterprise software

Job description

People Culture Talent is seeking a Customer Engineer in San Francisco to support customer relationships from implementation to long-term success. You will design solutions, provide technical consultation, and ensure customer success through proactive engagement.

The ideal candidate has experience in solutions engineering with strong technical foundations in APIs, integrations, and modern software architectures. This role offers a chance to shape collaboration between businesses and AI within a venture-backed tech team.