Senior Solutions Engineer, Platform Integrations

Luminance Technologies Ltd; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Generous learning budget of £2000

Job summary

A pioneering AI company is seeking a Senior Customer Solutions Engineer in San Francisco. The role focuses on integrating AI solutions, collaborating with technical teams, and providing expert support to customers. Ideal candidates will possess strong technical skills, a customer-focused mindset, and at least 3 years of experience in a SaaS environment. This position offers a competitive learning budget and opportunities for professional growth.

Qualifications

• At least 3 years at a SaaS vendor, preferably in AI or Cybersecurity.
• Experience in software development, system integration, creating customer-facing resources.
• Demonstrable experience with full stack web development and cloud architecture.

Responsibilities

• Collaborate to deliver technical experiences.
• Act as a technical expert, supporting sales.
• Build integrations to create seamless workflows.

Skills

Customer-focused skills

Solution mindset

Technical expertise

Software development

System integration

Interpersonal skills

Problem-solving attitude

Time management

Education

Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related field

Tools

JavaScript

NodeJS

Python

Salesforce

ServiceNow

Slack

Job description

A pioneering AI company is seeking a Senior Customer Solutions Engineer in San Francisco. The role focuses on integrating AI solutions, collaborating with technical teams, and providing expert support to customers. Ideal candidates will possess strong technical skills, a customer-focused mindset, and at least 3 years of experience in a SaaS environment. This position offers a competitive learning budget and opportunities for professional growth.