AI Solutions Engineer - Pre-Sales & Customer Success

CodeRabbit; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A cutting-edge technology company in San Francisco is looking for a Solutions Engineer to serve as a technical advisor for customers. In this role, you will work closely with Sales, Product, and Engineering teams to ensure customer success with AI-powered solutions. The ideal candidate has over 2 years of experience in a customer-facing technical role and possesses excellent communication skills. This is an exciting opportunity to make a significant impact in a collaborative and fast-paced environment.

Qualifications

• 2+ years of experience in a customer-facing technical role.
• Strong organizational skills to manage multiple customer needs.
• Excellent communication and interpersonal skills.

Responsibilities

• Collaborate with Account Executives to understand customer requirements.
• Drive demos and Proof of Values to showcase the CodeRabbit platform's value.
• Provide feedback to product and engineering teams.

Skills

Customer-facing technical role experience

Strong organizational skills

Excellent communication skills

Ability to manage multiple customer needs

Cloud platforms knowledge (AWS, GCP, Azure)

Mentorship and training abilities

Tools

Software development tools and platforms

Command line proficiency

Container orchestration platforms (Kubernetes)

Infrastructure as code (Terraform)

CI/CD tools (GitHub Actions)

Job description

A cutting-edge technology company in San Francisco is looking for a Solutions Engineer to serve as a technical advisor for customers. In this role, you will work closely with Sales, Product, and Engineering teams to ensure customer success with AI-powered solutions. The ideal candidate has over 2 years of experience in a customer-facing technical role and possesses excellent communication skills. This is an exciting opportunity to make a significant impact in a collaborative and fast-paced environment.