Solutions Engineer - AI Platform & Buyer Insights (Remote)

Zoom; Raleigh (NC); Hybrid; USD 131,000 - 262,000; Full time

Benefits offered by this job

Benefits program

Hybrid/Remote work options

Location-based compensation structure

Job summary

Zoom is seeking a Solutions Consultant to act as a product expert and trusted advisor during the sales cycle for Common Room. You will partner with Account Executives to discover goals, technical needs, data, and success metrics, translating them into actionable solutions.

You will also collaborate with post-sales teams to ensure smooth transitions and drive outcomes. This role requires strong communication skills and the ability to translate complex tech into business value.

Qualifications

• 2-4 years of experience in Solutions Consulting, Sales Engineering, or Technical Pre-Sales within B2B SaaS.
• Ability to support intricate, multi-stakeholder agreements within growth, commercial, or mid-market sectors.
• Translate technical details into clear business value for non-technical audiences and lead technical discussions with practitioners, operators, and executives.

Responsibilities

• Serve as the product specialist and reliable technical advisor during the entire sales cycle.
• Translate customer challenges into concise, outcome-focused solution designs aligning with Common Room's capabilities.
• Lead tailored demonstrations, in-depth technical explorations, and pilot initiatives to confirm alignment with requirements and demonstrate value.
• Design solution approaches including data ingestion, enrichment, identity resolution, automation, and system integrations.
• Align stakeholders on scope and clarify limitations before agreements are finalized.

Skills

Solutions Consulting

Pre-Sales

Stakeholder management

Technical discussions

Sales collaboration

CRM navigation

Tools

Salesforce

HubSpot

Job description

Zoom is seeking a Solutions Consultant to act as a product expert and trusted advisor during the sales cycle for Common Room. You will partner with Account Executives to discover goals, technical needs, data, and success metrics, translating them into actionable solutions.

You will also collaborate with post-sales teams to ensure smooth transitions and drive outcomes. This role requires strong communication skills and the ability to translate complex tech into business value.