AI Solutions Consultant

Zoom; Nashville (TN); Hybrid; USD 131,000 - 262,000; Full time

Job summary

Zoom is seeking a Solutions Consultant to partner with Account Executives and translate customer needs into actionable, technically sound solutions for Common Room. You will own pre-sales activities, demonstrations, and pilot programs to validate requirements and quantify value.

The role emphasizes collaboration with Sales, Product, and Customer Success to drive customer outcomes and guide product direction within a hybrid/remote work environment.

Qualifications

• 2–4 years of experience in Solutions Consulting, Sales Engineering, or Technical Pre-Sales within B2B SaaS.
• Experience supporting multi-stakeholder deals in growth, commercial, or mid-market segments.
• Ability to translate technical details into clear business value for non-technical audiences.

Responsibilities

• Serving as the product specialist and reliable technical advisor during the entire sales cycle.
• Translating customer challenges into concise, outcome-focused solution designs aligning effectively with Common Room's available capabilities.
• Leading tailored demonstrations, in-depth technical explorations, and pilot initiatives to confirm alignment with requirements and demonstrate value effectively.
• Designing solution approaches that include data ingestion, enrichment, identity resolution, automation, and system integrations.
• Aligning stakeholders on what Common Room will address and clarifying limitations, establishing clear expectations before agreements are finalized.
• Bringing customer insights and field input to Product and Engineering leadership to shape the roadmap, positioning, and sales strategies.

Skills

Solutions Consulting

Sales Engineering

Technical Pre-Sales

CRM platforms

Tools

Salesforce

HubSpot

Job description

Zoom is seeking a Solutions Consultant to partner with Account Executives and translate customer needs into actionable, technically sound solutions for Common Room. You will own pre-sales activities, demonstrations, and pilot programs to validate requirements and quantify value.

The role emphasizes collaboration with Sales, Product, and Customer Success to drive customer outcomes and guide product direction within a hybrid/remote work environment.