Solutions Engineer, AI & IDP Pre-Sales (Americas)

Imaging Business Machines, LLC; Birmingham (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

A document technology company is seeking a Solutions Engineer to provide technical sales support, analyze customer needs, and propose IDP solutions. The ideal candidate will have a bachelor's degree in a technical field and a minimum of three years of experience in technical sales. Responsibilities include maintaining customer satisfaction, collaborating with engineering teams, and enhancing AI tools. Travel may be required up to 50% of the time.

Qualifications

• Bachelor's level degree in a technical field or equivalent experience.
• Minimum 3 years of business and technical sales experience.
• Experience with intelligent document recognition is a plus.

Responsibilities

• Identify and maximize solutions revenue.
• Assist Sales with technical engagements and customer visits.
• Analyze customer operations for process improvements.
• Collaborate with analysts to translate business requirements.

Skills

Technical sales experience

Consultative selling

Data capture software experience

Natural language processing techniques

Programming proficiency in C#

Client service orientation

Critical thinking skills

Education

Bachelor's degree in a technical field

Job description

A document technology company is seeking a Solutions Engineer to provide technical sales support, analyze customer needs, and propose IDP solutions. The ideal candidate will have a bachelor's degree in a technical field and a minimum of three years of experience in technical sales. Responsibilities include maintaining customer satisfaction, collaborating with engineering teams, and enhancing AI tools. Travel may be required up to 50% of the time.