IDP Solutions Engineer (Pre-Sales)

IBML - Imaging Business Machines; Birmingham (AL); On-site; USD 90,000 - 140,000; Full time

Job summary

IBML - Imaging Business Machines is seeking a Software Solutions Engineer to bridge sales, product, delivery and customers within the Intelligent Document Processing space. You will understand document workflows, identify automation opportunities, configure and demonstrate IDP solutions, and provide implementation estimates.

You will build proofs of concept and deliver compelling demonstrations, tailoring solutions to industry workflows while collaborating with cross-functional teams.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or related field.
• Up to 4 years of experience in a Pre-Sales Engineer, Solutions Consultant, Solution Architect, Professional Services, or related customer-facing technical role.
• Experience configuring enterprise software solutions.
• Strong presentation and customer communication skills.
• Experience gathering and documenting business and technical requirements.
• Understanding of software implementation methodologies and project scoping.
• Ability to create technical documentation, process flows, and solution designs.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed for customer engagements up to 50%

Responsibilities

• Solution Discovery & Consulting: Conduct discovery workshops with prospects and customers to understand business processes, document workflows, and automation requirements.
• Analyze current-state processes and identify opportunities for efficiency improvement through Intelligent Document Processing technologies.
• Translate business requirements into scalable solution designs and technical architectures.
• Recommend best-practice approaches for document capture, classification, extraction, validation, workflow automation, and system integration.
• Quantify business value, ROI, and operational benefits of proposed solutions.
• Configuration & Demonstrations: Configure IDP software environments to address customer-specific use cases.
• Build proof-of-concept (POC) and demonstration solutions using customer documents and business scenarios.
• Deliver compelling technical presentations, software demonstrations, workshops, and hands-on sessions to prospects and customers.
• Tailor demonstrations to industry-specific workflows and business challenges.
• Answer technical questions and provide guidance during evaluations and proof-of-value engagements.
• Design end-to-end intelligent automation solutions leveraging document capture, OCR, AI-based data extraction, classification, validation, and integrations.
• Create solution architecture diagrams, technical documentation, and deployment recommendations.
• Collaborate with product management and engineering teams to address customer requirements and gaps.
• Develop Statements of Work (SOWs), project estimates, and deployment plans.
• Assess complexity and provide level-of-effort estimates for software configuration, integrations, workflow development, training, testing and deployment.
• Support handoff to professional services and implementation teams.
• Partner with Account Executives through the sales cycle.
• Support RFP, RFI, and security questionnaire responses.
• Participate in customer meetings, executive presentations, and technical evaluations.
• Maintain technical credibility with business stakeholders and IT teams.
• Contribute to sales strategies and competitive positioning.

Skills

Presentation skills

Customer communication

Analytical thinking

Problem solving

Travel readiness

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or related field

Tools

SQL

Microsoft Azure

Job description

IBML - Imaging Business Machines is seeking a Software Solutions Engineer to bridge sales, product, delivery and customers within the Intelligent Document Processing space. You will understand document workflows, identify automation opportunities, configure and demonstrate IDP solutions, and provide implementation estimates.

You will build proofs of concept and deliver compelling demonstrations, tailoring solutions to industry workflows while collaborating with cross-functional teams.