Solutions Engineer – AI Agents & Automation (Remote)

SHI International; United States; Remote; USD 150,000 - 200,000; Full time

Job summary

SHI International Corp. in the United States is seeking a Solutions Engineer – Agents & Automation to design and deliver enterprise agent solutions using Copilot Studio, Foundry, and Microsoft 365 Copilot Agent Builder.

You will govern agent lifecycles, implement security controls, and support scalable, governed environments across Power Platform and Azure. The role emphasizes turning business requirements into automated workflows, embedding governance, and driving reusable patterns while

Qualifications

• Bachelor’s degree in a technical, business, or related field or equivalent experience.
• Four or more years delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies.
• Hands-on experience with AI or agent-based solutions.
• Experience developing production agents in Copilot Studio and Foundry.
• Experience designing declarative and embedded agent experiences across Microsoft 365 Copilot, Copilot Studio, and Power Platform.
• Strong understanding of agent architecture, governance, security, and lifecycle management.
• Strong problem solving and analytical skills and ability to translate business needs into scalable technical solutions.

Responsibilities

• Act as SME for workforce agent solution development across Copilot Studio and Foundry.
• Build and deploy custom-engine agents in Foundry, including orchestration and integrations.
• Guide SHI customers through hands-on agent solution delivery and governance.
• Lead agent governance across Power Platform, Azure, and related services.
• Translate business requirements into workflows, automations, and extensibility patterns.
• Define fit-for-purpose agent architectures and secure environments.
• Develop reusable technical assets and implementation guides for Copilot and agent services.
• Explore and adopt emerging Microsoft Frontier agent capabilities and FinOps practices.

Skills

Customer Communication

Presentation Facilitation

Technical Judgment

Problem Solving

Detail Orientation

Organization and Follow-Through

Relationship Building

Documentation and Reuse

Results Orientation

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

Power Platform

Azure

Copilot Studio

Foundry

Agent 365

GitHub Copilot

Job description

SHI International Corp. in the United States is seeking a Solutions Engineer – Agents & Automation to design and deliver enterprise agent solutions using Copilot Studio, Foundry, and Microsoft 365 Copilot Agent Builder.

You will govern agent lifecycles, implement security controls, and support scalable, governed environments across Power Platform and Azure. The role emphasizes turning business requirements into automated workflows, embedding governance, and driving reusable patterns while