Remote Solutions Engineer: Microsoft 365 Copilot & Agent

SHI; Phoenix (AZ); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth opportunities

Health and financial benefits

World-class facilities and technology

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on assessing, deploying, securing, and governing enterprise AI capabilities.

You will combine Microsoft 365 administration, E7 enablement, tenant assessment, data security, governance, and cost management to enable secure AI at scale. Remote, full-time role supporting enterprise clients.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, and Microsoft 365 Apps.
• Practical experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Microsoft Graph, identity, permissions, and data governance.
• Hands-on PowerShell scripting experience for Microsoft 365 administration and automation.
• Familiarity with Microsoft licensing models and Copilot-related licensing implications.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and data-exposure risks.
• Plan and govern Copilot Credit consumption across Copilot Cowork, Work IQ, and related services.
• Develop practical recommendations and runbooks for secure, scalable AI adoption.

Skills

Microsoft 365 administration

PowerShell scripting

Security governance

Tenant assessment

Cost governance

Licensing knowledge

Customer-facing skills

Tools

PowerShell scripting

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise customers on assessing, deploying, securing, and governing enterprise AI capabilities.

You will combine Microsoft 365 administration, E7 enablement, tenant assessment, data security, governance, and cost management to enable secure AI at scale. Remote, full-time role supporting enterprise clients.