Solutions Engineer — Microsoft 365 Copilot & Agent 365

SHI; Jackson (MS); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Professional growth opportunities

Diversity and inclusion initiative

Remote work flexibility

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. This customer-facing role assesses, deploys, secures, governs, and expands Microsoft 365 Copilot and Agent 365 at enterprise scale.

You will combine Microsoft 365 administration, tenant assessment, data security, and PowerShell automation to deliver practical recommendations and cost-aware governance for AI adoption across large organizations.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.
• Practical experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, including Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online, Outlook, and other apps to identify risks such as oversharing and external access.
• Analyze how Graph, identity, permissions, and information architecture affect Copilot grounding, security, and response quality.
• Support Copilot Chat, Cowork, Work IQ, Agent Builder, and related Copilot experiences.
• Translate technical findings into prioritized recommendations, remediation plans, and runbooks.

Skills

Microsoft 365

Copilot

PowerShell

Tenant assessment

Security governance

Tools

PowerShell scripting

Microsoft 365 admin

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. This customer-facing role assesses, deploys, secures, governs, and expands Microsoft 365 Copilot and Agent 365 at enterprise scale.

You will combine Microsoft 365 administration, tenant assessment, data security, and PowerShell automation to deliver practical recommendations and cost-aware governance for AI adoption across large organizations.