Microsoft 365 Copilot & Agent 365 Solutions Engineer

SHI International Corp.; Texas; On-site; USD 150,000 - 207,000; Full time

Benefits offered by this job

Medical benefits

Vision & Dental benefits

401K plan

Flexible spending

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise organizations on deploying, securing, governing, and expanding Copilot and Agent 365 capabilities at enterprise scale.

This hands-on, customer-facing role combines Microsoft 365 administration, E7 solution enablement, tenant assessment, data security, agent governance, and PowerShell automation to deliver actionable recommendations and runbooks for secure and cost-effective AI adoption.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and Microsoft 365 administration.
• Practical experience supporting Microsoft 365 Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Microsoft Graph, identity, permissions, organizational content, and how these affect Copilot grounding and security.
• Hands-on PowerShell scripting experience for Microsoft 365 administration and automation.

Responsibilities

• Lead customer discovery sessions, technical assessments, governance workshops, and findings presentations.
• Help customers establish AI councils or Centers of Excellence, responsible AI practices, decision rights, use-case intake processes, ownership standards, and governance roadmaps.
• Translate technical findings into prioritized recommendations, remediation plans, implementation roadmaps, and operational runbooks.
• Collaborate with SHI licensing specialists on Microsoft 365 E7, Copilot Credits, prepaid capacity, pay-as-you-go consumption, subscriptions, and technical dependencies.

Skills

Customer-facing consulting

Microsoft 365 administration

PowerShell scripting

Security governance

Analytical troubleshooting

Executive-level communication

Tools

SharePoint Online

OneDrive

Microsoft Teams

Exchange Online

Microsoft 365 Apps

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to advise organizations on deploying, securing, governing, and expanding Copilot and Agent 365 capabilities at enterprise scale.

This hands-on, customer-facing role combines Microsoft 365 administration, E7 solution enablement, tenant assessment, data security, agent governance, and PowerShell automation to deliver actionable recommendations and runbooks for secure and cost-effective AI adoption.