Solutions Architect: Onboarding & Integrations Lead

DealHub Ltd.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

DealHub Ltd. seeks a Solution Expert in Austin to serve as the technical trusted advisor for customers, guiding onboarding and implementation of our deal automation solutions.

You will configure software, answer inquiries, and ensure client satisfaction while collaborating with Customer Success, Support, and Product teams. You will translate customer workflows into tailored solutions, lead technical sessions, and manage multiple onboarding projects with a data-driven approach and strong

Qualifications

• : Fluent in English (written and verbal).
• : Excellent communication with strong customer-facing orientation.
• : Strong analytical thinking with data-oriented approach.
• : 3+ years implementing information systems for external customers.
• : Strong project management skills; able to manage multiple tasks.
• : Ambitious with strong problem-solving mindset.
• : Experience with MS-SQL and REST API is a plus.
• : Graduated in Information Technology/ Industrial Engineering/ Information Systems / Economics.
• : Experience with CRM tools (Salesforce / HubSpot / Microsoft Dynamics) is advantageous.

Responsibilities

• Act as the technical trusted advisor for customers during onboarding and implementation.
• Configure software, answer questions, and ensure client satisfaction.
• Lead technical sessions and work with CS, Support, and Product teams.
• Understand customer workflows and build tailored solutions.
• Manage onboarding projects and timelines across multiple accounts.

Skills

English fluency

Communication skills

Analytical thinking

Project management

Problem solving

Data-driven mindset

Customer-facing

Education

IT / IE / IS / Economics degree

Tools

MS-SQL

REST API

Job description

DealHub Ltd. seeks a Solution Expert in Austin to serve as the technical trusted advisor for customers, guiding onboarding and implementation of our deal automation solutions.

You will configure software, answer inquiries, and ensure client satisfaction while collaborating with Customer Success, Support, and Product teams. You will translate customer workflows into tailored solutions, lead technical sessions, and manage multiple onboarding projects with a data-driven approach and strong