Senior Solution Architect – Onboarding & Integrations

DealHub.io; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading SaaS company in Austin, Texas, is seeking a Solution Expert to act as a trusted technical advisor for customers. In this role, you will be responsible for configuring solutions, leading onboarding processes, and engaging in customer meetings. The ideal candidate has a background in Information Technology or a related field, with proven skills in project management and analytical thinking. Familiarity with MS-SQL and CRM tools is advantageous. This position offers a unique blend of technical work and client interaction.

Qualifications

• Minimum 1 year of experience implementing information systems for external customers.
• Ability to manage multiple tasks effectively.

Responsibilities

• Act as a technical trusted advisor for customers.
• Build and configure solutions for clients.
• Lead onboarding processes through implementation and integration.

Skills

Fluent in English (both written and verbal)

Excellent communication skills

Strong customer-facing orientation

Logical thinking

Analytical skills

Problem-solving approach

Project management skills

Education

Graduated in Information Technology/Industrial Engineering/Information Systems/Economics

Tools

MS-SQL

REST API

CRM tools (Salesforce/HubSpot/Microsoft Dynamics)

Job description

A leading SaaS company in Austin, Texas, is seeking a Solution Expert to act as a trusted technical advisor for customers. In this role, you will be responsible for configuring solutions, leading onboarding processes, and engaging in customer meetings. The ideal candidate has a background in Information Technology or a related field, with proven skills in project management and analytical thinking. Familiarity with MS-SQL and CRM tools is advantageous. This position offers a unique blend of technical work and client interaction.