Solution Expert

DealHub Ltd.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

DealHub Ltd. seeks a Solution Expert in Austin to serve as the technical trusted advisor for customers, guiding onboarding and implementation of our deal automation solutions.

You will configure software, answer inquiries, and ensure client satisfaction while collaborating with Customer Success, Support, and Product teams. You will translate customer workflows into tailored solutions, lead technical sessions, and manage multiple onboarding projects with a data-driven approach and strong

Qualifications

• : Fluent in English (written and verbal).
• : Excellent communication with strong customer-facing orientation.
• : Strong analytical thinking with data-oriented approach.
• : 3+ years implementing information systems for external customers.
• : Strong project management skills; able to manage multiple tasks.
• : Ambitious with strong problem-solving mindset.
• : Experience with MS-SQL and REST API is a plus.
• : Graduated in Information Technology/ Industrial Engineering/ Information Systems / Economics.
• : Experience with CRM tools (Salesforce / HubSpot / Microsoft Dynamics) is advantageous.

Responsibilities

• Act as the technical trusted advisor for customers during onboarding and implementation.
• Configure software, answer questions, and ensure client satisfaction.
• Lead technical sessions and work with CS, Support, and Product teams.
• Understand customer workflows and build tailored solutions.
• Manage onboarding projects and timelines across multiple accounts.

Skills

English fluency

Communication skills

Analytical thinking

Project management

Problem solving

Data-driven mindset

Customer-facing

Education

IT / IE / IS / Economics degree

Tools

MS-SQL

REST API

Job description

Careers > Position

Solution Expert

Customer Success Austin, Texas, Austin

Description

DealHub.AI is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance.

The Solution Expert will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.

Your day-to-day tasks will include customer meetings and calls, understanding of the customers’ business workflows and requirements, and the building of the specific solution for them.

You will be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You'll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.

Requirements

• Fluent in English (both written and verbal).
• Excellent communication skills with strong customer-facing orientation.
• Extraordinary logical thinking, with strong analytical skills and a data-oriented mind.
• Proven experience of at least 3 years of implementing information systems for external customers.
• Strong project management skills and ability to manage multiple tasks.
• Great ambitious and problem-solving approach.
• Experience / proven knowledge of MS-SQL and REST API - big advantage.
• Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics).
• Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics) - advantage.