Onboarding Manager

DealHub Ltd.; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

DealHub Ltd. is seeking an Onboarding Manager to lead customer onboarding, acting as a trusted advisor.

You will run meetings across time zones, collaborate with multiple teams, and develop configurations and integrations within DealHub's ecosystem to deliver end-to-end solutions. Ideal candidates are fluent in English, possess strong communication and project-management skills, and can manage several tasks while maintaining a customer-first focus.

Qualifications

• Fluent in English with excellent written and verbal skills.
• Strong communication with customer-facing orientation.
• Strong analytical skills and a data-oriented mindset.
• Strong project management and multitasking abilities.
• Ambitious, problem-solving mindset.
• Able to work across time zones and manage calendar independently.
• Collaborative and team-oriented.
• Graduated in Information Technology/Industrial Engineering/Information Systems/Economics.
• Experience with CRM tools (Salesforce/HubSpot/Microsoft Dynamics) is advantageous.
• Experience implementing software end-to-end is advantageous.

Responsibilities

• Lead the customer's onboarding process both high-level and low-level.
• Conduct customer meetings across multiple time zones.
• Collaborate with cross-functional teams on the onboarding solution.
• Configure integrations and tailor the DealHub solution to customer needs.
• Manage onboarding projects end-to-end and ensure customer satisfaction.

Skills

Communication

Analytical thinking

Project management

Team collaboration

Time management

Customer-facing

Education

Relevant degree fields

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Careers > Position

Onboarding Manager

Customer Success Austin, Texas, Austin

Description

DealHub.AI is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance.

The Onboarding Manager is responsible for leading the customer's onboarding process both high-level and low-level, while acting as the trusted advisor of the customers.

Your day-to-day tasks will include customer meetings and calls in different time zones, collaborating with different teams, and working in-depth on Dealhub's solution and its ecosystem.

You will be responsible for collecting customer's business requirements, build the configuration and integrations, answering questions, and ensuring the client is satisfied with the solution. You'll lead the onboarding process and projects end-to-end, and make sure to provide the best solution for our customers worldwide.

It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!

Requirements

• Fluent in English (both written and verbal)
• Excellent communication skills with strong customer-facing orientation
• Extraordinary logical thinking, with strong analytical skills and a data-oriented mind
• Strong project management skills and ability to manage multiple tasks
• Great ambitious and problem-solving approach
• Ability to work in different time zones and manage your calendar independently
• Collaborative persona that loves working in a team
• Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics)
• Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics) - advantage
• Experience of implementing software end-to-end - great advantage!