Solution Analyst - Healthcare Process Optimization

Highmark Health; Boise (ID); On-site; USD 68,000 - 106,000; Full time

Job summary

Highmark Inc. is seeking a skilled business analyst/consultant to support portfolio strategy and analytical work across Living Health solutions. You will shape business models, document processes, and coordinate with stakeholders to drive viable solutions and optimization.

You will apply Lean Six Sigma, design thinking, and analytics to identify improvements, quantify benefits, and prepare recommendations for leadership approval. Travel and collaboration across teams are expected.

Qualifications

• 3 years in a Business Consulting, Business Strategist, Business Analyst or Business Process Analyst role or related operational area
• Bachelor's Degree or relevant experience as determined by the company
• Healthcare industry experience preferred: 1 year

Responsibilities

• Support definition, scoping, and prioritization of efforts for solution strategy and analysis within workstreams. Provide and support periodic reporting to leadership on assigned project activities
• Establish and maintain strong working relationships across matrixed teams and stakeholder groups
• Lead planning sessions with solution portfolio leaders, and clinician and business stakeholders to understand, document and design improvements to business models, processes, and systems to help prioritize and drive solution development
• Leverage a mix of frameworks and practices to deliver actionable insights and recommendations including: LEAN, Six Sigma, work simplification, organizational design, scenario planning, performance measurement, and process optimization
• Participate and apply methods in Human-Centered Design, along with core business analysis frameworks, to help identify impacts to people, process, and technology solutions that are required to achieve solution objectives and support business case development
• Identify root causes of problems and develop and make recommendations for solutions to mitigate root cause
• Develop documentation, presentations, and communications that detail findings, articulate strategies, provide justification and make the case for solution approaches and priorities
• Other duties as assigned or requested.

Skills

Strong facilitation skills

Strong verbal and writtencommunication

Statistical assessment

Change execution knowledge

Business Process Modeling

Healthcare domain knowledge

Observation and feedback

Lean Six Sigma tools

Strategic and analytical documentation

Education

Bachelor's Degree or relevant experience

Job description

Highmark Inc. is seeking a skilled business analyst/consultant to support portfolio strategy and analytical work across Living Health solutions. You will shape business models, document processes, and coordinate with stakeholders to drive viable solutions and optimization.

You will apply Lean Six Sigma, design thinking, and analytics to identify improvements, quantify benefits, and prepare recommendations for leadership approval. Travel and collaboration across teams are expected.