Solar Operations Specialist: Scheduling, Invoicing & CRM

Interstate Gas Supply; Marlboro Township (NJ); Sur place; USD 50 000 - 81 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Mental wellbeing support

Family planning support

401(k) plan

Work-life balance benefits

Résumé du poste

Interstate Gas Supply is seeking a Solar Operations Administrator to manage contract processing, scheduling, and invoicing while ensuring smooth cross-department communication. The role involves maintaining project tracking in Trello and HubSpot, updating customer information, and serving as the primary contact for customers during scheduling and service interactions.

The role requires a Bachelor's degree and 3+ years in related operations, with strong Excel/Office skills and a customer-focused

Qualifications

• Bachelor's degree in business administration, communications, or related field.
• 3+ years’ experience in customer service, billing, project coordination, or office administration.
• Intermediate Microsoft Excel, PowerPoint, Outlook, Word skills.
• Knowledge of solar is a plus.

Responsabilités

• Processes new contracts and coordinates with various departments and individuals.
• Manages customer scheduling and updates field calendar.
• Handles invoicing and payment processes.
• Monitors project statuses and updates Trello.
• Acts as main point of contact for customers during scheduling.
• Updates information in HubSpot and other databases.
• Maintains relationships with vendors, accounts payable, billing, and IT support.
• Handles customer complaints and escalates when necessary.
• Manages invoicing, vendor invoices, and credit card reconciliation.
• Maintains data integrity in Trello, HubSpot, SharePoint.
• Provides training on software and creates SOPs.

Connaissances

Results-driven

Relationship building

Communication

Organizational skills

Adaptability

Positive attitude

Formation

Bachelor's degree in business administration or related field

Outils

Excel

PowerPoint

Outlook

Word

Description du poste

Interstate Gas Supply is seeking a Solar Operations Administrator to manage contract processing, scheduling, and invoicing while ensuring smooth cross-department communication. The role involves maintaining project tracking in Trello and HubSpot, updating customer information, and serving as the primary contact for customers during scheduling and service interactions.

The role requires a Bachelor's degree and 3+ years in related operations, with strong Excel/Office skills and a customer-focused