Senior Solar Service Scheduler & Planner

Schneider Electric; Denver (CO); On-site; USD 86,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) with company match

Job summary

Schneider Electric is seeking a Scheduler & Dispatcher to provide exceptional customer service to North American Solar accounts. You will act as the first point of contact, coordinating field service work, managing service schedules, and communicating across customers and internal teams to optimize operations.

The role emphasizes strong communication, data accuracy, and teamwork within the Solar Operations Team.

Qualifications

• The role requires a College Diploma and 2–3 years of relevant work experience.
• Strong written and verbal communication, and exceptional organizational skills.
• Proficient use of Microsoft Office, particularly Excel and Outlook.

Responsibilities

• Be the hub of communications between customers and internal stakeholders.
• Coordinate field service work with customers and technicians.
• Schedule field services representatives to maximize team utilization.
• Track costs for warranty claims and escalate as needed.
• Prepare weekly activity reports for service leadership.
• Maintain data quality in service data management tools.

Skills

Customer service

Communication skills

MS Outlook

MS Excel

Google Maps

Data entry

Teamwork

Education

College Diploma

Tools

Windows/Web-based scheduling system

Job description

Schneider Electric is seeking a Scheduler & Dispatcher to provide exceptional customer service to North American Solar accounts. You will act as the first point of contact, coordinating field service work, managing service schedules, and communicating across customers and internal teams to optimize operations.

The role emphasizes strong communication, data accuracy, and teamwork within the Solar Operations Team.