Solar Field Technician - Performance & Service

Sunrun Inc.; Peoria (IL); On-site; USD 33,000 - 44,000; Full time

Job summary

Sunrun Inc. is seeking a Field Performance Technician to manage and complete solar service and warranty work in Peoria, IL. The role interacts with the Field Service team, branch manager, and engineering to resolve issues and ensure safety and quality.

The position requires a high school diploma and 1–3 years in field construction or solar experience, with PV installation knowledge preferred. Valid driver’s license and ability to pass background checks are needed.

Qualifications

• High School diploma is required.
• 1 - 3 years of previous field construction or solar experience required.
• PV design or PV electrical experience is preferred.

Responsibilities

• Troubleshoot and resolve solar electric warranty and service issues that arise with modules, inverters, monitoring and balance of system components.
• Investigate and mitigate any reported roof leaks including thorough documentation, photos and written observations.
• Communicate with the Construction Supervisor, and Engineering Team members to resolve any redline issues.
• Receive, update and complete Field Service Dispatches (FSDs) with Service Dashboard in Salesforce.
• Ensuring the timely communication and completion of service and warranty work with an emphasis on safety, quality, and customer satisfaction.
• Develop and refine processes and gain technical skills related to service work for residential solar photovoltaic systems following department policy to prepare for advanced technical skills as FPT2.

Skills

Knowledge of NEC

Customer service

Verbal & written communication

Time management

Team player

Electrical/PV installation knowledge

Education

High School diploma

PV design experience

Job description

Sunrun Inc. is seeking a Field Performance Technician to manage and complete solar service and warranty work in Peoria, IL. The role interacts with the Field Service team, branch manager, and engineering to resolve issues and ensure safety and quality.

The position requires a high school diploma and 1–3 years in field construction or solar experience, with PV installation knowledge preferred. Valid driver’s license and ability to pass background checks are needed.