Software Development Manager — AI-Driven Satellite Returns

Amazon; Redmond (WA); On-site; USD 185,000 - 250,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Job summary

Amazon Leo is seeking a Software Development Manager to lead an engineering team focused on the customer returns experience. You will design and deliver AI-powered tooling and foundational infrastructure, while building scalable services for millions of customers worldwide.

You will hire and mentor engineers, drive engineering best practices, and partner with product, design, and TPM teams to meet customer needs in a fast-moving environment.

Qualifications

• 3+ years of engineering team management.
• 7+ years working directly within engineering teams.
• 3+ years designing or architecting scalable systems.
• 8+ years leading multi-tier web services development.
• Knowledge of SDLC practices including coding, reviews, source control, builds, testing and live-site operations.
• Experience partnering with product or program management teams.
• Preferred: communicating with users, other technical teams, and senior leadership to describe features and strategy.
• Preferred: recruiting, hiring, mentoring software engineers.

Responsibilities

• Aid in the design and delivery of AI-powered tooling and infrastructure for customer support.
• Develop a strategic plan for the growth of the team and the organization.
• Hire and develop a diverse team of software engineers.
• On-board and mentor new team members.
• Drive architectural decisions for scalable, reliable systems serving millions of customers globally.
• Partner with product, UX, TPMs to design software systems for AI-first support experiences.
• Foster rapid innovation and experimentation in a startup-like environment.

Skills

Engineering leadership

Engineering teams

Systems architecture

Web services

SDLC practices

Hiring & mentoring

Job description

Amazon Leo is seeking a Software Development Manager to lead an engineering team focused on the customer returns experience. You will design and deliver AI-powered tooling and foundational infrastructure, while building scalable services for millions of customers worldwide.

You will hire and mentor engineers, drive engineering best practices, and partner with product, design, and TPM teams to meet customer needs in a fast-moving environment.